Privacy Policy

1. Introduction

Webwall respects the privacy and protection of the personal data of visitors and users of Webwall Proposals.

This Privacy Policy explains what personal data may be collected, the purposes for which it is used, with whom it may be shared, and the rights available to users.

2. Data Controller

Webwall is the data controller for the processing of personal data relating to the Webwall Proposals website and the provision of the product.

For matters relating to personal data, you may contact Webwall through its official contact details.

3. Personal Data We May Collect

Depending on how the website and services are used, the following categories of data may be collected:

• Identification details, such as first and last name.
• Contact details, such as an email address.
• Business or billing information provided during the purchase process.
• Information relating to the software license, plan and subscription status.
• Technical data necessary for the secure operation of the website, such as IP address, browser, device and server log files.

4. Purchase-Related Data

Purchases of Webwall Proposals are processed through the Freemius platform.

During checkout, information such as name, email, country, postal code, billing details, VAT number and other information required to complete the transaction may be requested.

Payment information is submitted and processed within the secure environment of Freemius and the payment providers it uses.

Webwall is not required to store full credit or debit card details on its own server.

5. Freemius

Webwall Proposals uses Freemius services for its commercial distribution. These services may include checkout, payments, subscription management, software licensing, software updates and customer account management.

Freemius processes data in accordance with its own Privacy Policy and related data protection policies.

Where consent is required, Freemius may display relevant options within the checkout environment or in other parts of its services.

6. Purposes of Processing

Personal data may be used for the following purposes:

• Processing and managing purchases.
• Issuing and managing software licenses.
• Managing subscriptions and renewals.
• Providing software updates.
• Responding to user and customer requests.
• Preventing fraud and protecting the security of the website and product.
• Complying with tax, accounting or other legal obligations.
• Improving the operation and reliability of the services.

7. Legal Bases for Processing

Depending on the circumstances, the processing of personal data may be based on:

• The performance of a contract or taking steps prior to entering into a contract.
• Compliance with legal obligations.
• Legitimate interests relating to security, prevention of misuse and the proper operation of the services.
• User consent, where required.

8. Sharing Data with Third Parties

Personal data may be shared with third parties only when necessary for the provision of the services or where there is a relevant legal obligation.

Such third parties may include:

• Freemius.
• Payment providers.
• Hosting and technical service providers.
• Accounting or legal advisers, where required.
• Public or supervisory authorities, where required by law.

9. International Data Transfers

Some service providers may operate or store data outside Greece or outside the European Economic Area.

Where required, international data transfers are carried out in accordance with the safeguards provided for by applicable data protection law.

10. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected.

Certain data may be retained for a longer period where required by tax, accounting, contractual or other legal obligations.

11. Data Security

Reasonable technical and organisational measures are taken to protect personal data against unauthorised access, loss, alteration, destruction or unlawful use.

Despite these measures, no method of transmitting or storing data over the internet can be considered completely secure.

12. Cookies and Similar Technologies

The website may use technically necessary cookies or similar technologies for essential functions, security or the storage of preferences.

If analytics, marketing or other non-essential technologies are used in the future, an appropriate notice and consent mechanism will be implemented where required.

13. Data Stored Within Webwall Proposals

Webwall Proposals allows users to enter client details, services, prices, proposals and other business content within their own WordPress installation.

The owner of each WordPress installation is responsible for the lawful collection, use and protection of the personal data that they enter into the plugin.

This Privacy Policy does not replace the privacy policy that each user is responsible for maintaining for their own website and business activities.

14. Data Subject Rights

Under applicable data protection law, you may have, among others, the following rights:

• The right to be informed.
• The right of access to your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erasure, where the legal requirements are met.
• The right to restriction of processing.
• The right to data portability, where applicable.
• The right to object to processing, where applicable.
• The right to withdraw consent where processing is based on consent.

15. Exercising Your Rights

To exercise any of your rights in relation to data processed by Webwall, you may contact the company through its official contact details.

For data processed directly by Freemius or another third-party provider, you may need to submit your request directly to that provider.

16. Right to Lodge a Complaint

If you believe that the processing of your personal data infringes applicable law, you have the right to lodge a complaint with the competent data protection supervisory authority.

In Greece, the competent supervisory authority is the Hellenic Data Protection Authority.

17. Children’s Data

Webwall Proposals is primarily intended for businesses, professionals and organisations and is not designed as a service specifically directed at children.

We do not knowingly seek to collect personal data from children without the required lawful basis.

18. Links to Third-Party Websites

The website may contain links to third-party websites or services.

Webwall does not control the privacy policies or practices of these third-party services. Users are encouraged to review the relevant privacy policies.

19. Changes to This Privacy Policy

This Privacy Policy may be updated when services, technologies, partners or legal requirements change.

The date of the latest update is displayed at the top of this page.

20. Contact

For questions regarding this Privacy Policy or Webwall’s processing of personal data, you may contact the company through its official contact details.